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April 2, 2020  |  By Salena  |  In marketing

Implementing Applied Creativity To Your Retail Business – Alita Harvey-Rodriguez

In this weeks episode we’re exploring Applied Creativity and the enormous impact it can have on your business, how you can implement creative new ideas in ways your customers engage with (and in ways that convert), how to use dynamic content to personalise your customer interactions and the importance of segmenting your email list so you can apply creative concepts to the right people.

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March 27, 2020  |  By Salena  |  In marketing

Email Marketing In The Current Retail Landscape – Sarah Mcintyre

It seems everyone has just discovered their email database. But what if you want to connect with your customers in a more personal and more relevant way than simply saying “this is what we’re doing about Covid-19”?

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February 21, 2020  |  By Salena  |  In marketing

6 Ways To Optimize Retargeting For Retail & Ecommerce Stores

In this, the third part of my series on Retargeting, I share my top tips so you can build an effective marketing strategy for your retail or eCommerce store that re-attracts customers and entices them to buy from you, exactly when and where they’re ready.

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February 14, 2020  |  By Salena  |  In marketing

An Intro To Retargeting Options For Retail & Ecommerce Store Owners

On this weeks episode I’m sharing the steps you can take in your eCommerce or retail store to successfully leverage digital technology and increase your turn-over.

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January 31, 2020  |  By Salena  |  In customers

7 Apps To Supercharge Your Retail/Ecommerce Business

If there’s an easy (or easier) way to do something, you can be pretty sure I’ve figured out what it is! In this weeks episode I’m going to share my absolute favourite retail and eCom specific apps and shortcuts.

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January 9, 2020  |  By Salena  |  In marketing

Can (And Should) You Market Your Business In A Crisis?

Can (and should) you market your business during a national disaster or crisis?

I popped in earlier in the week to discuss the unfolding bushfire crisis here in Australia and to discuss where and how to place your retail business during this time of despair, loss and uncertainty.

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My Top 6 Podcasts For Retail & Ecommerce Store Owners
January 3, 2020  |  By Salena  |  In marketing, sales

My Top 6 Podcasts For Retail & Ecommerce Store Owners

It probably comes as no surprise that I’m an avid listener of podcasts, right? So I thought I’d share with you my top 6 podcasts that I listen to all the time, that are perfect for you, the independent retail & ecommerce store owner.

I throw in some strategy, some marketing and even a little bit of woowoo, for those of you who are happy to think (and operate) outside of the box.
I hope you enjoy them!

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My Year Of Failure & The Lessons I Learnt square
December 13, 2019  |  By Salena  |  In marketing

My Year Of Failure & The Lessons I Learnt

Welcome to my Year Of Failure. I’m celebrating my last live episode for the year with a warts and all look at 2019; what went wrong, what I’ll be doing differently in 2020 and why I gave my business a big fat F in it’s end of year report.

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Touchpoints square
November 14, 2019  |  By Salena  |  In marketing

3 Seriously Simple (But Super Effective) Personal Touchpoints To Enhance The Customer Experience

In this episode I can’t wait to share with you three seriously simple (but super effective) personal touch points that will enhance your customers experience shopping in your store.

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Florence square
October 31, 2019  |  By Salena  |  In marketing

How TileCloud Disrupted And Entire Industry – Florence Kelly

When Florence (Floss) Kelly and her two business partners Drew and Mark, opened online tile company Tile Cloud, they completely disrupted the stalwards of the tile industry. In this episode Floss shares with us how they’ve taken their business from super to superstars, in a mere three years.

Learn what they did to build trust, brand awareness and deliver on an exceptional level of customer engagement. And discover their secret to connecting with DIY Rennovation influencers Three Chicks.

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