This week’s episode comes to you from NORA (the National Online Retailers Association). I’m joined by Paul Erskine, Head of Digital and Data Delivery for Strandbags Australia and Alex Luscombe, Head of Customer Success at Search.io.
Why Your Shopify Isn’t Converting Like It Used To – Anna Tillotson
Facebook-f Instagram Linkedin Why Your Shopify Isn’t converting like it used to ANNA TILLOTSON WANT EXPERT ADVICE FOR YOUR RETAIL/ECOMMERCE BUSINESS? Anna Tillotson If you operate your eCommerce store through Shopify it’s a given you’ll have questions about the rollout of the new Shopify 2.0 upgrade. Do you need it? What will it do? How […]
Where Has All My Money Gone?
In this episode I’m taking you behind the scenes of one of 1:1 clients coaching calls so you can see what happens when people surround themselves with other people and start taking action – not just thinking about it!
To do something great you’ll have to leave something average behind
In this episode I’m sharing how my friendships and personal connections have changed over the years I’ve been in business, some steps I recently took to put myself back in the friendship game and how I’ve come to realise to do something great you sometimes have to leave something average behind.
How I Increased My Revenue By 50% In 12 Hours
In this week’s episode, I’m sharing an experience I had recently that enlightened me to just how much money I was missing out on by not bringing on extra staff to help me and the rest of our team deliver some very important KPIs and how I worked to bring on new staff before I could afford it.
Dealing With Customer Conflict – Nate Regier
In this episode Nate Regier, CEO, co-founder and owner of global leadership advisory firm Next Element, shares with me how conflict doesn’t have to be a negative experience but an opportunity to take the energy missing between what your customer wants and what they’re experiencing and use it to create more positive interactions. Stick around til’ the end to hear me doing some Angry Customer roleplaying!
If You Don’t Want To Sell, Then Its Time To Close Your Business
In this episode, I’m exploring why it is retailers are continuously telling me they hate selling to their customers and how their fear of taking other people’s money is stopping their business from thriving.
This Is Why You’re Not Hitting Your Revenue Targets
You probably believe the answer lies in simply increasing your social media traction or aiming for a bigger marketing budget – after all, that’s what all the big guys are doing. In this episode I’m sharing why neither of those strategies are a magic fix and what will actually help you hit your revenue goals.
Tune in to discover more about busting out of poor shopkeeper mode and what actions you need to take to really boost your sales.
Opportunity or Shiny Object?
In this episode, we’re digging into the most effective ways you can assess new opportunities and make sure you invest time and energy into those that are going to bring you closer to your goals.
How To Generate Hot Traffic – Chase Clymer
In this episode, I’m joined by designer and digital marketer, co-founder of Electric Eye Agency and the former bass player from the band City Lights, Chase Clymer. Using his creative experiences Chase has become an expert in helping eCommerce brands scale and grow and market to their dream customers.