The cost, cancellation and refund, if any, details of our products and services are set out below:
All prices in USD
|Product or Service||Single Pay Price (in US dollars)*||Duration||Cancellation||Refund|
|Scale Your Store||$1,497||7 weeks||n/a||Money-Back Guarantee*|
|Supercharge Mastermind||12 months||n/a||Money-Back Guarantee*|
|Paid Exclusive Trainings/Masterclasses||variable||on demand||n/a||14 day Action-Takers Guarantee**|
|TRA LIVE**||$50 deposit to register/ hold seat.|
Deposit refunded after attendance
|2 days||30 days via cancellation form in the portal||if cancelled 30 days or more before event, or deposit refunded within 14 days of attending in person|
* MONEY BACK GUARANTEE – you must complete the entire program and can only request the refund after this time. Refunds are not given because you changed your mind, found the plan unsuitable, did not have access to the required equipment, found the plan confusing, had a technical issue or did not like the program in general. Refunds are given if you complete the full program and do not reach realistic goals. These terms are without exception and a refund request outside of these requirements will not be processed. You will be required to spend time working through the program, completing the Action Plans and implementing, and tracking your results (CEO Dashboard or equivalent).
This refund policy is the standard terms for online, digital products. Unlike physical products, once you have purchased this product you will have instant access to the files and can not return them. If we find that you completed all the assignments, implemented that Action Plans, tracked your progress and completed the required debriefs, but did not increase your revenue by the amount of the program, we will contact you to confirm and any refunds will be issued within 14 days of the end of the program.
Supercharge Mastermind participants are also required to attend accountability calls and have a participation requirement, as set out in your Welcome Kit.
** To claim under the Action-Takers Guarantee, you must complete the Action Plans delivered and provide proof of strategy implementation (Debrief). The refund form must be lodged within 14 days of the purchase date.
*** If you fail to show up at an event, you will be charged the full ticket amount.
Accounts in Arrears
If your account falls into arrears, we reserve the right to postpone any coaching calls, consulting sessions, access to products or services or any other support until your account is brought up to date.
A Late Payment Fee may be included on any accounts outstanding for more than 7 days.
A fee of $50 per month of outstanding monies will be charged, along with interest at a rate of 10%pa, calculated daily.
We reserve the right to forward any outstanding accounts to a third party for collection.
In the event that we incur legal fees, costs and disbursements in an effort to collect our invoices, in addition to interest/fees on the unpaid balance, you will be liable to reimburse us for these expenses.
Consulting Terms & Conditions
For a full list of terms and conditions, please consult your Consulting Agreement
No representations or warranties are made with respect to the results to be obtained from participating in any Program.
All sales and Agreements are governed by the laws of New South Wales, Australia.
Program Terms & Conditions (Scale Your Store/Retail Accelerator/Supercharge Mastermind)