Group buying sites can get your business exposure. If your business is new, you’re struggling to get fresh customers or have branched out on the products and services you provide, group buying sites might be a short term way to get more business. As a business advisor, I’m not particularly a fan of group buying […]
5 Ways To Be Everywhere At Once
You know the feeling, you’re dashing off to your store, your mobile phone is ringing, your partner/child/ or employee is asking you a question, all the while, you’re thinking about orders that need to go out, stock that needs to go onto the shop floor, bills that need to be paid and heck, did you […]
The Simple Trick That Could Mean The Difference Between a Sale and No Sale
In the lead up to Christmas, I had to do something I always dread. And what happened next, reinforced my frustrations, my annoyance with retail, and reminded my why I do what I do. Today, was the 21st of December. Ok, so it’s not the 21st of December when you’re hearing this, but as I typed away, […]
The Lazy Retailers Way To Avoid Order Cancellations
You’ve just had a decent sized order come in through your website. You wrap it, package it and are just about to log it in for collection by the courier, when you get an email saying the customer wants to cancel. What you do next, is all dependent on the systems you have in place. […]
The Dropshipping Checklist For Retailers
Have you heard of the term dropshipping? Do you know how it works and is it actually a profitable way to run a business? Let’s start with what Dropshipping actually is. You may have heard other retailers talking about it, or even suppliers who offer to dropship products for you, but you’ve never been quite […]
The Real Cost Of Free Shipping For Retailers
According to a comscore survey, free shipping was such a key motivator, that 93% of online shoppers had taken extra actions, such as purchasing more, or opting for slower shipping, in order to qualify for free shipping. First up, let’s look at the benefits, to you the retailer, of offering free shipping. From experience, I […]
How Offering Returns Gets You More Sales
Should you accept returns in your retail store? It won’t be long now, before the tide of gifts that ‘weren’t quite right’ get besieged upon retailers. Does your store accept returns? First off, let’s get the legalities sorted. Each country, and even state will have different laws regarding when you are legally required to accept […]
How Upping Your Professionalism Can Help You Increase Revenue
As a small business retailer, one of the key differentiators that you have is the relationships that you build with your customers. And, a lot of this hinges on how your business is perceived Being on the shop floor, or having regular staff, allows your customer to build trust. Find out 11 Ways To Make […]
My Number 1 Retail Trend For 2016
They come in all colours, shapes in sizes, but they have one thing in common. They get delivered to your door Download The Six Steps To Creating Your Own Subscription Box Service Just what is inside the box?That moment when your heart get a tiny flutter you grab the scissors and carefully cut open the […]
Why upselling can be a benefit to your customers
You know that feeling when someone tells you they want to buy a product you’ve just spent the last 10 minutes telling them all about the benefits and features. You think to yourself, I really should tell them about that accessory that goes with it, but, you don’t want to seem pushy. Lets talk about […]