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Stop Training Customers to Forget You

Stop Training Customers to Forget You

Facebook-f Instagram Linkedin LISTEN NOW SHOW NOTES Emma thought she was “doing marketing.” She posted. She emailed. She showed up when she could. And then everything went quiet. When she finally ran a promotion, nobody responded. In this episode, Salena Knight breaks down why inconsistent marketing doesn’t just slow growth – it actively works against you. You’ll learn the three invisible costs of inconsistency that most retailers never factor in, why your promotions fall flat after a quiet period, and how inconsistency trains customers to forget you exist. This isn’t about posting more or working longer hours. It’s about building a repeatable marketing system that keeps you visible, trusted, and top of mind – even when operations get busy. Inside the episode: Why inconsistent marketing resets customer awareness back to zero How silence quietly erodes trust with your audience The “abandoned cart of attention” and why your message never sticks Why three posts is never enough (even if it feels repetitive) How to fix inconsistent marketing without adding 20 more hours to your week Hey there, Sal here! Ready to step up and scale your business…I’ve got you! Get Your Strategies LISTEN NOW on The Bringing Business To Retail Podcast

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3 Sneaky Ways Your Product Strategy Is Draining Your Cashflow

3 Sneaky Ways Your Product Strategy Is Draining Your Cashflow

Facebook-f Instagram Linkedin LISTEN NOW SHOW NOTES Many store owners assume cashflow problems come from marketing or pricing. In reality, some of the biggest profit leaks are hiding inside your product strategy. In this episode, Salena unpacks three subtle but costly mistakes that drain cash even in businesses with strong sales and loyal customers. These issues compound quietly over time. You’ll learn why premium customers do not buy premium in every category, how to calculate true landed cost properly, and where opportunity cost is silently eroding your profit. This episode is a must-listen as you reorder stock and plan for growth in 2026. Hey there, Sal here! Ready to step up and scale your business…I’ve got you! Get Your Strategies LISTEN NOW on The Bringing Business To Retail Podcast View Transcript Final: Have you ever driven around a wealthy suburb where the houses are worth millions of dollars, but the cars parked in the driveways are Teslas and Audis, not Porsches and Maseratis? I mean, you might even live in one of those suburbs. It’s an interesting dynamic digging into where people choose to spend their money, and one that caught me off guard for a lot of years in

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Busy Isn’t Your Problem - This Is

Busy Isn’t Your Problem – This Is

Facebook-f Instagram Linkedin LISTEN NOW SHOW NOTES Most retail and ecommerce business owners are exhausted, busy, and still stuck. Not because they’re bad at business, but because they’re spending their time in the wrong category of work. In this episode, Salena breaks down the difference between BAU work and CEO work and introduces a clear, practical time allocation framework designed specifically for independent retailers and ecommerce founders. You’ll learn: Why being busy does not equal progress The four categories of CEO work and where your time should actually go How most business owners are unknowingly trapping themselves in operations A realistic 90-day time allocation target that does not require disappearing from the business Three actions you can take this week to start shifting out of firefighting If you feel like you’re doing everything but still not moving forward, this episode will give you clarity and a way out. Hey there, Sal here! Ready to step up and scale your business…I’ve got you! Get Your Strategies LISTEN NOW on The Bringing Business To Retail Podcast View Transcript Final: Hey there. We are heading to the end of January and I don’t know about you, but it feels like I just blinked

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Mastering TikTok Marketing – Ian Page

Facebook-f Instagram Linkedin LISTEN NOW SHOW NOTES TikTok Shop can look like easy money from the outside, but it is not passive. It is a machine that needs constant feeding. In this episode, Salena Knight sits down with Ian Page from Bullseye Sellers to break down why most retailers fail on TikTok, what actually scales, and how to decide if TikTok Shop is the right channel for your product. Ian shares the biggest insight his agency learned after months of testing across multiple brands: the product is the star, not the affiliate. When a product can clearly identify a problem, show a simple solution, and deliver a strong offer in under 30 seconds, it becomes a “movie star product” that can sell through creators at every level. They also talk through the reality of sampling and content volume, why chasing trends is not a sustainable strategy, what happens when a shop hits critical mass and starts attracting creators inbound, and when you should adjust your offer to fix conversion. If you are kicking the tyres on TikTok Shop, already selling but stuck, or trying to understand what “good” performance actually looks like, this episode gives you the framework, the benchmarks,

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Re-Run of Do This To Get More Sales

Re-Run of “Do This To Get More Sales”

Facebook-f Instagram Linkedin LISTEN NOW As the holidays hit full swing and the retail rush takes over, it’s easy to slip into survival mode. But if you want to get more sales and customers in 2026, this is the perfect moment to pause, just for a few minutes, and look at what could genuinely shift your results in the new year. In this episode, I’m sharing three unexpected places retailers can find new customers, simple, overlooked strategies hiding in plain sight.  Nothing complicated or expensive… just practical, grassroots retail marketing strategies that work when traffic slows and budgets tighten. If you want a smarter, more sustainable way to attract customers in 2026, you’ll want to listen in. What You’ll Learn A fresh holiday mindset to help you get more sales in 2026 The overlooked platform your best customers are already on A collaboration move most retailers never think to use A simple customer-generating method that still works when traffic drops   — Sal Hey there, Sal here! Ready to step up and scale your business…I’ve got you! Get Your Strategies LISTEN NOW on The Bringing Business To Retail Podcast View Transcript  Hey there and welcome back to the Bringing Business

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The Smart Way to Do Post-Christmas Sales

The Smart Way to Do Post-Christmas Sales – Clone

Facebook-f Instagram Linkedin LISTEN NOW SHOW NOTES In today’s episode, I’m diving into one of the biggest mistakes I see retailers make every single year, treating Boxing Day and post-Christmas sales like a fire sale. You’ve worked your butt off all December, your margins are healthy, and then on December 26… boom. Panic hits, and suddenly everything is 50, 70, even 90% off. But it doesn’t have to be that way. I’m walking you through the exact framework I use (and teach my clients) to discount smart, not desperately. I’ll show you how to segment your stock into three simple buckets so you know exactly what to clear out quickly, what needs only a light nudge, and what shouldn’t be discounted at all. This alone can save your December profits. I’m also sharing two strategies most retailers overlook: • Using Boxing Day to redeem gift cards fast and turn those shoppers into high-value customers. • Positioning post-Christmas marketing around “Treat Yourself” instead of clearance culture, because people want to buy for themselves after weeks of gifting to everyone else. This episode gives you a step-by-step plan to move the right stock, protect your margins, and kick off the new year

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The Smart Way to Do Post-Christmas Sales

The Smart Way to Do Post-Christmas Sales

Facebook-f Instagram Linkedin LISTEN NOW SHOW NOTES In today’s episode, I’m diving into one of the biggest mistakes I see retailers make every single year, treating Boxing Day and post-Christmas sales like a fire sale. You’ve worked your butt off all December, your margins are healthy, and then on December 26… boom. Panic hits, and suddenly everything is 50, 70, even 90% off. But it doesn’t have to be that way.I’m walking you through the exact framework I use (and teach my clients) to discount smart, not desperately. I’ll show you how to segment your stock into three simple buckets so you know exactly what to clear out quickly, what needs only a light nudge, and what shouldn’t be discounted at all. This alone can save your December profits. I’m also sharing two strategies most retailers overlook:• Using Boxing Day to redeem gift cards fast and turn those shoppers into high-value customers.• Positioning post-Christmas marketing around “Treat Yourself” instead of clearance culture, because people want to buy for themselves after weeks of gifting to everyone else. This episode gives you a step-by-step plan to move the right stock, protect your margins, and kick off the new year with a much

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The Returns Strategy Every Retailer Needs

Most retailers see returns as a headache, but in reality, returns are one of the most valuable insights into your customers’ buying patterns. In this episode, Sal shares how to minimize unnecessary returns, handle the right ones with ease, and turn every return into an opportunity for more sales. If you want to make your returns process smoother and more profitable, this one’s for you.

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