Does Your Customer Experience Pass This Test?

SALENA KNIGHT

WANT EXPERT ADVICE FOR YOUR RETAIL/ECOMMERCE BUSINESS?

Salena Knight, The Retail Strategist

Biography

My passion is to help independent retailers like YOU to have a profitable retail business – without burning out.
Business doesn’t have to be all about stress and hard work – you can achieve success and enjoy the journey.

Unfortunately, it took me too many years of working more hours than I should and getting to the point of burn out, before I figured this out.

Even though I had a business degree, there was nowhere I could go to find out how to open or run a retail business.

There was no community of retailers who would openly share their knowledge or experience.

Does Your Customer Experience Pass This Test?

When was the last time you audited your customer experience?

Does it measure up or does it fall short?

In this episode of Bringing Business To Retail I’m sharing how you can turn your customers from just happy customers to drumbeaters – customers that shout your praises for you!

I walk you through 4 tips that integrated into your customer journey will make your customers feel like royalty, return time and time again and tell the world about it too!

WHAT ARE YOUR THOUGHTS ON THE SUBJECT?

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WANT EXPERT ADVICE FOR YOUR RETAIL/ECOMMERCE BUSINESS?