If your promotions are not converting, the discount is probably not the issue. In this episode, I explain why starting with the offer is the mistake most retailers make and how to build outcome-driven campaigns that increase revenue and protect profit.
Your “Gut Feel” Might Be Costing You More Than You Think
When retail marketing underperforms, most founders react fast. They change offers, increase discounts, or blame traffic. In this episode, learn how data-driven retail decisions protect profit and prevent costly mistakes.
How to Buy Inventory That Drives Sales and Protects Profit
If you have ever bought stock because you loved it, felt safe, or trusted the sales rep, this episode is for you. Here is how thinking like an Airbnb investor will transform the way you buy inventory.
Stop Guessing What Will Sell: Do This Instead
If inventory keeps piling up but profit feels harder to find, your buying process may be backwards. In this episode, we break down why selling first changes cash flow, confidence, and control.
The Returns Strategy Every Retailer Needs
Most retailers see returns as a headache, but in reality, returns are one of the most valuable insights into your customers’ buying patterns. In this episode, Sal shares how to minimize unnecessary returns, handle the right ones with ease, and turn every return into an opportunity for more sales. If you want to make your returns process smoother and more profitable, this one’s for you.
3 Quick Wins for Your Busiest Season
In today’s episode, we dive into the real human psychology behind why people buy — and how you can use it ethically to grow your business. From Phil’s behavioral science experiments to Natalie’s journey turning digital patterns into a full-time career, to Sarah’s brilliant subscription strategy that transformed her revenue, you’ll walk away with practical, proven tactics you can apply immediately. This is an episode packed with insights, inspiration, and the mindset shifts every retailer needs.
From 1 Store to 100+ in 5 Years – How PayMore Did It with Stephen R. Preuss Sr.
Discover how Steven Preuss, CEO and co-founder of PayMore, turned a single secondhand electronics shop into over 100 franchise stores across the US, UK, and Canada — while fulfilling 80% of sales through e-commerce. In this episode, Salena Knight dives into how PayMore is redefining retail, blending sustainability, technology, and franchising to build the future of secondhand electronics. Learn how this fast-growing brand removes the stigma from “used” and transforms e-waste into opportunity.
Redefining Sales – Andee Hart
Sales don’t have to feel sleazy. In this episode, Salena sits down with She Sells Differently host and sales coach Andee Hart to explore how to sell with confidence, connection, and integrity. From follow-up strategies to creating authentic customer relationships, this conversation is packed with insights to help you grow your business — without the cringe.
Before You Discount This Black Friday, Listen to This
Black Friday doesn’t have to mean giving away your profits. In this episode, Salena Knight reveals how to create a winning Black Friday strategy without slashing your prices — from segmenting your customers and reverse-engineering your goals to using smarter value-driven promotions like bundles, loyalty rewards, and gifts with purchase. Learn how to protect your margins, attract the right customers, and end the year strong.
Build Recurring Revenue That Lasts with Sarah Williams
What if your rent, utilities, and overhead were paid every single month — before you even opened your doors?
In this episode of Bringing Business to Retail, Sarah Williams shares how she went from running a small gift shop to building a subscription box business with thousands of subscribers, 67% profit margins, and guaranteed monthly revenue.
Discover how she:
– Turned 44 subscribers into a thriving, predictable revenue stream
– Curates boxes that keep customers coming back for 17+ months
– Uses data to price and plan her offers for maximum profit
– Turned subscription customers into her BEST in-store shoppers
If you’ve ever dreamed of reliable revenue, this episode will show you how to make it happen — starting small and scaling smart.
🔗 Listen now to learn how to create your own subscription box and stop “singing for your supper.”