Facebook-f Instagram Linkedin LISTEN NOW SHOW NOTES Many store owners assume cashflow problems come from marketing or pricing. In reality, some of the biggest profit leaks are hiding inside your product strategy. In this episode, Salena unpacks three subtle but costly mistakes that drain cash even in businesses with strong sales and loyal customers. These […]
Busy Isn’t Your Problem – This Is
Facebook-f Instagram Linkedin LISTEN NOW SHOW NOTES Most retail and ecommerce business owners are exhausted, busy, and still stuck. Not because they’re bad at business, but because they’re spending their time in the wrong category of work. In this episode, Salena breaks down the difference between BAU work and CEO work and introduces a clear, […]
Mastering TikTok Marketing – Ian Page
Facebook-f Instagram Linkedin LISTEN NOW SHOW NOTES TikTok Shop can look like easy money from the outside, but it is not passive. It is a machine that needs constant feeding. In this episode, Salena Knight sits down with Ian Page from Bullseye Sellers to break down why most retailers fail on TikTok, what actually scales, […]
Cyber Week Retentation Strategy
Most brands focus all their energy on getting customers during Black Friday and Cyber Monday — but what happens after? In this episode, Salena Knight shows you how to stop losing money on one-time bargain hunters and start building real loyalty. You’ll learn how to create an unforgettable customer experience, set up retention flows that actually work, and turn new holiday shoppers into repeat, high-value customers.
When Should You Spend MORE Money To Get a Customer?
Most retailers are stuck chasing quick sales, but real growth comes from understanding your customer lifetime value. It’s not about the first purchase — it’s about building a relationship that pays off long-term
Do Customers Really Care About Sustainability
According to a 2022 NielsenIQ study, 78% of global consumers say that companies should be environmentally responsible. That sounds amazing, right?
But here’s where things get interesting—if that were really the case, why are businesses like Shein and Temu thriving?
Clearly, something isn’t adding up.
And when the amount of sales that Temu turned over was in the double digit BILLIONS, then, you have to ask yourself…
“Do customers really care about sustainability?”
Here are my thoughts…
(from an eco-pioneer)
Adapt, Thrive And Outsmart Your Competitors
Whether you run an online store, a brick-and-mortar shop, or a blend of both, this episode is packed with actionable advice you can implement right away to recession-proof your business.
How CurlyCoilyTresses Worked Out What Made Their Customers Buy – Angela Fields
Hear the incredible story of Angela Fields – a woman who turned a traumatic hair disaster into the creation of an amazing fragrance-free, natural haircare line that’s transforming the lives of women across the country. This episode is packed with invaluable insights that any business owner can apply. (oh, and if you’re ready to ditch the harsh chemicals and revive your hair’s natural beauty) You won’t want to miss Angela’s incredible story. Listen now!
A Retailer’s Secret Weapon: How A Simple Playlist Can Increase Sales by 10% – Dean Cherny
10% more sales, just for knowing what to play? I’m all for that. But how do you know “what’s right”, so you can cash in? Listen in and find out.
Rebecca’s 5/5 Promo You Need To Copy – Rebecca Harper
Today I’ve got a real go-getter on the show, Rebecca from Weft and Warp Fabrics. She is no stranger to challenges – she opened her store while still teaching full-time! But with the support of her husband and some creative promotions, she’s really leveling up.