DISCOVER HOW TO BUILD THE RETAIL STORE
“Your most unhappy customers are your greatest source of learning.”
WHAT IS THE EPISODE ABOUT
In the current retail climate customers can choose to shop any time of the day from just about anywhere. So what do you, as an independent retailer, offer up that makes their shopping experience different?
In this episode I can't wait to share with you three seriously simple (but super effective) personal touch points that will enhance your customers experience shopping in your store.
My passion is to help independent retailers like YOU to have a profitable retail business – without burning out.
Business doesn't have to be all about stress and hard work – you can achieve success and enjoy the journey.
Unfortunately, it took me too many years of working more hours than I should and getting to the point of burn out, before I figured this out.
Even though I had a business degree, there was nowhere I could go to find out how to open or run a retail business.
There was no community of retailers who would openly share their knowledge or experience.