Should you accept returns in your retail store? It won’t be long now, before the tide of gifts that ‘weren’t quite right’ get besieged upon retailers. Does your store accept returns? First off, let’s get the legalities sorted. Each country, and even state will have different laws regarding when you are legally required to accept […]
How Upping Your Professionalism Can Help You Increase Revenue
As a small business retailer, one of the key differentiators that you have is the relationships that you build with your customers. And, a lot of this hinges on how your business is perceived Being on the shop floor, or having regular staff, allows your customer to build trust. Find out 11 Ways To Make […]
My Number 1 Retail Trend For 2016
They come in all colours, shapes in sizes, but they have one thing in common. They get delivered to your door Download The Six Steps To Creating Your Own Subscription Box Service Just what is inside the box?That moment when your heart get a tiny flutter you grab the scissors and carefully cut open the […]
Why upselling can be a benefit to your customers
You know that feeling when someone tells you they want to buy a product you’ve just spent the last 10 minutes telling them all about the benefits and features. You think to yourself, I really should tell them about that accessory that goes with it, but, you don’t want to seem pushy. Lets talk about […]
How to plan for the holiday season
If you haven’t already, then the next week or two will be the start of the holiday rush in your store. The next 2 months are the ones that get you through the leaner times.Your feet are going to hurt, you’re back will be sore, you’ll discover the most amazing customers, and then wonder if […]
4 Intelligent Ways To Get New Stock
We all know the feeling – cash flow is limited, you’re in those leaner months, and you need something new to bring the customers in. Hey there, Salena from salenaknight.com and the Bringing Business to Retail Podcast here and today we’re talking about 4 intelligent ways to get new stock when you have limited cash […]
Understanding Your Customer’s Body Language (and how to spot a shoplifter)
Understanding human behavior can be very important in a retail business. In this episode, Vanessa Van Edwards talks about human behavior and how it can relate to your business. The way you physically and verbally present yourself can have a strong impact on your business. Vanessa also teaches us ways to read body language to help you make a particular sell in your business.
What to expect when you go to your first trade fair as a buyer
So, you’re on your way to your first ever trade show as a buyer. You’ve heard all the stories about how beautiful the stands can be and you’re excited to be able to see so many suppliers in one place. Get Your “Trade Fair Tracker” Retail Biz Strategy Today we’re talking about what to expect […]
Cash flow 101 – Quick ways to make it easy to receive money from your customers
Cash flow 101 – Quick ways to make it easy to receive money from your customers Are you feeling the pinch when it comes to cash flow? If so, maybe you’re not making it easy enough for your customers to give you money. Get Your “Quick Ways To Make It Easy To Receive Money From […]
Why You Should Think About Customers Before You Open
Facebook-f Instagram Linkedin Why You Should Think About Customers Before You Open SALENA KNIGHT WANT EXPERT ADVICE FOR YOUR RETAIL/ECOMMERCE BUSINESS? Salena Knight Bio My passion is to help independent retailers like YOU to have a profitable retail business – without burning out.Business doesn’t have to be all about stress and hard work – you […]