James serves as the Americas Director of Retail Research at JLL, based out of Indianapolis, IN. He oversees the production of national retail research and also serves as the voice of retail research in the region. He speaks regularly at events, with clients and the media about how retail real estate will change with tomorrow’s economy.

His focus includes the development and implementation of research strategy, methodology, platform deliverables and broad sector analyses for the retail property markets in the United States, Mexico and Canada. He creates industry-leading research and thought leadership for both owners and occupiers of retail developments.

Additionally, James sits on JLL’s Research Leadership Council, which focuses on the team’s strategic vision, team management and development of best practice standards and collaboration across the global research platform and brand.