As a retailer, you know that it’s imperative to have a mobile ecommerce site.Statistic show that a whopping x% of people will browse your web store before they come into your physical store, and if you only trade online, x% of people are browsing on a mobile device. Whether your online store is you’re only […]
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Tech problems shouldn’t ruin your day! You know that those things happen all the time, and I refused to let tech stop me from sharing!. I want to share with you today things I learned spending a whole day with a PR agent. You will learn today some fantastic things like: https://www.youtube.com/watch?v=IgnI_fmwcaI How to turn your […]
here’s a general consensus in the sales world, that the art of the “follow-up” is the most important part of the sales funnel. Yet for some reason, as retailers, we seem to forget we too, are in the sales industry, and once someone walks out the door, it shouldn’t mean the end of the communication […]
As business owners, it’s easy to feel that automating something can be a saving grace when it comes to time saved, but it can also feel impersonal. If you had a choice of a full time staff member to answer customers questions, or the option to automate, which would you choose? Let’s take a look […]
what your customer is going to want. Know what your customers like Sounds obvious, right. Most retailers ‘innately’ know what products their customers like, and what they don’t. What they choose to buy each season, is all “up here” (in their head). https://www.youtube.com/watch?v=-lH3by-7Tvo&feature=emb_title However, when I ask retailers to go through their sales data and […]
The media loves spreading doom and gloom, when it comes to the economy, and retail. If you have a bad day, it’s easy to fall into the rabbit hole of despair and focus on anything negative that crosses your path. But a poor sales day, does not have to equal a bad week, a bad […]
he phone’s ringing, your laptop is beeping at you, an alert goes off, in the midst of all this, you get 3 text messages. Busywork : 10 Productivity: 0 In 2015, I did a 15 day blog challenge, and one of those days ways to write about one tool that I use to be remove […]
Imagine this. Your business is going well, your team seems happy enough, no one complains, they turn up for work and you haven’t been asked for a pay rise. So when a staff member comes to you and tells you their leaving, it’s a big shock. You don’t quite know how to react, and the […]
